COVID-19 INFO

Due to the current situation in the world, the concert programmes are subject to possible changes. We kindly ask for your understanding and will do our utmost to resolve all situations.

As the government decided to cancel all indoor public events, the Estonian National Symphony Orchestra (ERSO) will perform in an empty hall this month: all Friday night concerts will take place and the audience will have the opportunity to enjoy the concert experience on ERSO TV and Klassikaraadio.

All tickets for performances in March and April can be exchanged for an ERSO TV access code, which is valid for two months, or an ERSO gift card, which is valid for 12 months and can be used to purchase a ticket for future concerts. Naturally, the tickets are also refundable.

To exchange a ticket for an ERSO TV access code or a gift card, please send a request to erso@erso.ee.

Tickets for concerts cancelled in March and April 2021 (5, 12, 26 March, 4, 9, 16, and  23 April) can be exchanged and returned until 31 May 2021.


  • EXCHANGING TICKETS FOR ERSO GIFT CARDS OR ERSO TV ACCESS CODES

The ERSO gift card exchanged in both Piletilevi and Piletimaailm is valid for 12 months from the date of exchange and can be used to purchase a ticket for a concert organised by ERSO. Let us know if you want to exchange tickets for an ERSO gift card or two-month access to ERSO TV by writing to erso@erso.ee and adding the order number or a picture of the tickets to the letter.

  • RETURNING TICKETS

Tickets purchased from Piletilevi can be returned if you notify us at erso@erso.ee; please include your order number in the letter. The order number is not indicated on the ticket; the order number or invoice number can be seen in the letter sent to the customer.

Paper tickets purchased at the ticket office can be returned at the Solaris Piletilevi sales point.

Tickets purchased from Piletimaailm can be returned by sending your bank account number together with the purchased tickets to erso@erso.ee, (if you have purchased paper ticket(s), please send a picture of the ticket(s)).

  • OPPORTUNITY TO SUPPORT THE ESTONIAN NATIONAL SYMPHONY ORCHESTRA

For customers of Piletilevi and Piletimaailm! The purchase price of tickets that are not returned or exchanged will automatically remain with the organiser.

More information: erso@erso.ee and 6147788