Instructions for a safe concert visit

Pursuant to a decision of the Government of the Republic, as of 9 August, organisers of events with more than 50 participants are required to verify the infection safety of all participants (more information: Therefore, when coming to a concert, please provide a digital COVID certificate or a certificate confirming a negative test result (a PCR test result is valid for 72 hours, an antigen test result is valid for 48 hours) and a valid identity document (ID-card, driver’s licence, passport). There is no possibility for rapid testing on site.

Certificates and documents will be checked at the entrance to the concert. Young people under the age of 18 do not have to prove infection safety; however, they must bring an identity document to prove their age (ID-card, student card, etc.).

Please arrive to the concert hall on time, because the certificate check takes time; we will open the doors and cafés an hour before the concert. If possible, we recommend that you provide your certificate in print to prevent technical problems that may hold up the queue.

If you are unable to come to the concert under the new conditions, we will exchange your tickets for an ERSO gift card.

The gift card is valid for 12 months from the date of exchange and can be used for purchasing a ticket to a concert organised by ERSO. Let us know about your wish to receive an ERSO gift card at, attaching a picture of the ticket or the ID number to the email.

ERSO would like to thank you for understanding!

More information: and (+372) 614 7788

The ticket holder of ERSO concerts has a favorable opportunity to test himself in SYNLAB

For the ticket holder, testing is only 15 euros.

An ERSO concert ticket holder who has purchased a ticket from either the box office box offices, Piletilevi or Piletimaailm and needs a negative PCR test result to prove his infection safety must book a SYNLAB appointment at least 48 hours before the start of the concert indicated on the ticket, within 24 hours. One concert ticket can be used only once for testing, after the concert this ticket also expires in SYNLAB.

You can book an appointment on the website by calling 17123 or e-mail

To receive the discount, you must present an ERSO concert ticket by going to the test. The offer is valid throughout Estonia at all SYNLAB corona testing points (the list is available here:

Tickets are available

Box Offices of Piletimaailm

Box Offices of Piletilevi

Box Office of Estonia Concert Hall

Estonia Ave. 4, Tallinn
Phone: (+372)6 147 765
Opened Mon – Fri  12-19,
Sun 1 hour before the concert

Box Office of Vanemuine Concert Hall

Vanemuise 6, Tartu
Phones: (+372) 7 377 537 & (+372) 7 377 536
Opened Mon – Sat 12-19

Box Office of Pärnu Concert Hall

Aida 4, Pärnu
Phones: (+372) 44 55 800 & (+372) 44 55 801
Opened Mon – Fri 10-18
Sat & Sun 1 hour before the concert

Box Office of Jõhvi Concert Hall

Pargi 40, Jõhvi
Phones: (+372) 3 342 000 & (+372) 3 342 001